When you choose to ship your package, we will calculate the shipping costs
for you. These are calculated according to size, weight, urgency
and shipping method of the package.
Delivery time: ordered
today before 3 p.m. delivered tomorrow for products in stock.
The
exceptions: why does it sometimes take a little longer? - If an item is not in
stock, it will take longer. We state the delivery time with each item - custom
orders, it says it all, these are custom made, therefore delivery takes a little
longer. - We do not deliver on weekends and public holidays. - Very occasionally
there is a breakdown in our warehouse. Also because of this it may take a little
longer.
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All Prices and offer of "Mattparts bv" are always in Euro and exclusive of
VAT and do not include other government levies and any costs to be incurred in
the context of the agreement, including travel and accommodation, shipping and
handling costs.
List, catalog and internet prices are not binding, we will always charge the
price applicable to the date of delivery.
Delivery times indicated are per item only and are indicative only.
The exceptions: why does it sometimes take a little longer? - If an article
is out of stock, it will take longer. We mention the delivery time with each
article - custom orders, it says it all, these are made to measure. Therefore,
delivery takes a little longer. - We do not deliver on weekends and public
holidays. Also because of this, it may take a little longer.
Minimum order line value per item is 1 euro (This price is automatically
adjusted when processing the order - see delivery note)
Images of products may differ from the specifications mentioned on this
website. All our offers and deliveries are subject to our general terms and
conditions. Typing errors and price changes reserved.
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https://www.mattparts.eu/ https://mattparts.be
Brand names such as Cat®, Caterpillar®, John Deere®, Komatsu®, Volvo®,
Hitachi®, Doosan®, JCB®, Hyundai® and others mentioned are registered trademarks
of their respective original equipment manufacturers (OEM). At Mattparts, we are
not associated with or endorsed by these manufacturers. All brand names,
descriptions, type numbers and symbols on our website, web shop or other
expressions are used for reference purposes only, to indicate the suitability of
parts. Our parts are not original equipment parts (OEM) unless specifically
stated otherwise. Cat® and Caterpillar® are registered trademarks of Caterpillar
Inc.
Delivery times indicated are per item only and are indicative only.
The exceptions: why does it sometimes take a little longer? - If an item is
out of stock, it will take longer. We list the delivery time with each item -
custom orders, it says it all, these are made to order. Therefore, delivery
takes a little longer. - We do not deliver on weekends and public holidays. Also
because of this it may take a little longer.
Images of products may
differ from the specifications listed on this website. All our offers and
deliveries are subject to our terms and conditions. Typing errors and price
changes reserved.
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TERMS AND
CONDITIONS MATTPARTS BV Veldenbergstraat 73B 5 - 2330
MERKSPLAS, BELGIE BTW BE0660.618.104 Article 1 Applicability 1.1
These terms and conditions apply to every offer, delivery contracts and
agreement between MATTPARTS BV, hereinafter referred to as: "MATTPARTS" with a
third party, hereinafter referred to as the BUYER. Our terms and
conditions take precedence over all other terms and documents of the
Buyer. 1.2 The Buyer acknowledges the applicability of these General Terms
and Conditions by the mere fact of giving an order to MATTPARTS, of whatever
nature, unless these terms and conditions have been expressly rejected in
writing by the Buyer and expressly accepted in writing by Mattparts. A
mere reference by the Buyer to its own terms and conditions or a standard clause
on the letterhead or in the Buyer's own terms and conditions with the content of
the exclusive effect of these own terms and conditions is not sufficient for
this purpose. 1.3 An order, including those recorded by our agents or
representatives, is only binding if it is expressly accepted by us in writing.
Cancellation of the order is not possible, unless prior written
agreement. Article 2 Proposals, quotations, prices, offers
and assignments 2.1 The prices stated in a quotation or offer are in euros and
exclusive of VAT and do not include any other government levies and any costs to
be incurred in the context of the agreement, including travel and accommodation,
shipping and administration costs, unless otherwise indicated. 2.2 List,
list and internet prices are not binding. We will always charge the price
that applies to the date of delivery. 2.3 All quotations and offers from
MATTPARTS are valid for 14 days, unless otherwise indicated. Quotations or
offers expire if the product to which they relate is no longer available in the
meantime. 2.4 The agreement is concluded by timely written acceptance by
the Buyer or if after a verbal order MATTPARTS actually executes the work. 2.5
If MATTPARTS agrees with the Buyer on a fixed fee or fixed price, then MATTPARTS
is nevertheless at all times entitled to increase this fee or price without the
Buyer being entitled to dissolve the agreement for that reason, if the increase
of the price arises from a power or obligation pursuant to the law or
regulations or is caused by an increase in the price of raw materials,
wages et cetera or on other grounds that were not reasonably foreseeable at the
time the agreement was entered into. 2.6 MATTPARTS is entitled to outsource the
assignment or parts thereof to third parties not employed by MATTPARTS without
notice to or consultation with the Buyer, if in the opinion of MATTPARTS this
matter promotes a good or efficient execution of the assignment. 2.7 Minimum
order line value per item is 1 euro (This price is automatically adjusted when
processing the order - see delivery note). 2.8 If you choose to ship your
order, we will calculate the transport costs for you. These are calculated based
on the size, weight, urgency and shipping method of the
package. Article 3 Delivery, execution of the order 3.1
Goods/services are delivered within the period specified in the agreement. If
goods are delivered by "Mattparts", the risk passes at the time of delivery. If
goods have to be picked up by the customer, the risk passes at the time of sale.
Goods remain the property of "Mattparts" until full payment of principal, costs
and interest. 3.2 The delivery times are provided for information purposes only
and are therefore not binding unless expressly agreed between the parties. Delay
in the performance can never give rise to a penalty, compensation or dissolution
of the agreement. 3.3 If a case of force makes the execution of the order
impossible, the dates of dispatch will be postponed by a period of time equal to
that which prevented the dispatch. 3.4 The buyer must ensure
that the goods can be delivered by Mattparts in a normal manner at the agreed
place and time, and thus ensure, among other things, the accessibility of the
delivery place. If this is not met or the buyer refuses to take delivery, the
buyer is obliged to compensate all damages, including waiting hours, storage
costs and costs for the preservation of the item, on behalf of Mattparts. 3.5
The buyer must immediately check the delivered goods/services. Any defects must
be reported to Mattparts as soon as possible and at the latest 7 calendar days
after delivery by registered letter. After that period, Mattparts is only
responsible for hidden defects that make the goods unsuitable for the use for
which they are intended, insofar as the goods have not been processed in the
meantime and insofar as Mattparts knew or should have known about the defects.
The buyer must notify Mattparts of the existence of the hidden defect by
registered letter within 14 calendar days at the latest. 3.6 With
the exception of what is described in the previous paragraph, Mattparts is not
obliged to pay any compensation whatsoever, which would be directly or
indirectly the result of goods delivered or sold by Mattparts, except in case of
gross negligence or intent. Mattparts does not bear any responsibility for the
fault of the appointee, not even in the case of intent or gross negligence. In
the latter case, the buyer must address the appointee directly. 3.7 The
acceptance of the goods by the Buyer, without a note on the consignment note or
the proof of receipt, counts as proof that the packaging was in good condition.
3.8 If the agreement is executed in phases, MATTPARTS can suspend the execution
of those parts that belong to a subsequent phase until the Buyer has approved
the results of the preceding phase in writing. 3.9 In the
event of delivery of materials and/or semi-finished products by the Buyer,
MATTPARTS does not accept any responsibility for any
defects. Article 4 Suspension, dissolution and early
termination of the agreement 4.1 Any cancellation of the order must be made in
writing. It is only valid with written acceptance by Mattparts. If the Buyer
cancels an order placed in whole or in part, the work that has been carried out
and the goods ordered or prepared for it, plus any supply, removal and delivery
costs thereof and the working time reserved for the execution of the agreement,
will be charged in full to the Buyer. 4.2 MATTPARTS is entitled to suspend
the fulfilment of the obligations or to dissolve the agreement immediately and
with immediate effect: if the Buyer does not fulfil the obligations under the
agreement, does not do so fully or does not comply in time, circumstances that
have come to the knowledge of MATTPARTS after the conclusion of the agreement
give good reason to fear that the Buyer will not fulfil the obligations,
if the Buyer has been requested to provide security for the fulfilment of his
obligations under the agreement at the conclusion of the agreement and this
security is not provided or is insufficient or if due to the delay on the part
of the Buyer MATTPARTS can no longer be expected to comply with the agreement
under the originally agreed conditions. 4.3 In the event of termination of
an assignment for an indefinite period, each of the parties must observe a
notice period of at least one (1) month by means of a registered
letter.
Article 5 Return clause 5. 5.1 Ordered and delivered goods will
not be taken back. 5.2 Complaints about the execution of the agreement or
about the ordered items must be reported to the Seller as soon as possible, but
no later than within 8 days after receipt of the items, fully and clearly
described in writing and will only take place with the prior written consent of
the Seller. Returns must be sent carriage paid in undamaged condition and
original packaging by means of a return form and at the expense of the
buyer. We charge 20% of the net value of the goods with a minimum
amount of 15 euros for returns to which we have agreed in
writing. Article 6 Invoicing / Payment 6.1 Unless expressly agreed
otherwise in writing, the invoice is payable in cash. Under no
circumstances does a payment earlier than the due date automatically open the
right to discounts, unless expressly agreed in advance. All invoices are payable
net, without discount, at maturity. Cash discounts are not allowed on our
invoices. In the event of non-payment on the due date, the client is
obliged to pay, in addition to the principal sum, without prior notice of
default or reminder: an interest rate of 12% per annum until full payment, and a
conventional and lump sum compensation in accordance with article 1226 of the
Civil Code, equal to 10% of the amount due, with a minimum of EUR 75 and this to
cover the extrajudicial costs in kind. This clause also applies to bills of
exchange. Any non-payment entails the claimability of the outstanding
invoices and gives Mattparts the right, after notice of default, either to
suspend any future deliveries or to dissolve the agreement, without prejudice to
the right to compensation. An administration fee of 1.25% of the total amount
due with a minimum of 25 euros will be charged per reminder. 6.2 If the
confidence of Mattparts in the creditworthiness of the buyer is shaken by acts
of judicial enforcement against the buyer and/or demonstrable other events that
call into question the confidence in the proper execution of the obligations
entered into by the buyer and/or make it impossible, Mattparts reserves the
right to demand suitable guarantees from the buyer. If the buyer refuses to
accept this, Mattparts reserves the right to cancel the entire order or part of
it, even if the goods have already been shipped in whole or in part. Where
appropriate, the amount referred to in Article 7 shall be due by way of
compensation. 6.3 It is expressly agreed between the parties that all goods of
the buyer, which are in the warehouses and workshops of Mattparts, can be
retained by Mattparts to further guarantee the payment of the payment of the
payment due for goods already returned. 6.4 The Buyer is never
entitled to set off the amount owed by him to MATTPARTS. Objections to the
amount of an invoice do not suspend the payment obligation. 6.5 Any delay
in payment, for whatever reason, makes all outstanding debts become due and
payable by operation of law and without prior notice of default. 6.6 In the
event of non-payment, we reserve the right to postpone the execution of all
pending orders until payment has been made. 6.7 The delivered goods remain the
property of Mattparts until full payment of the principal, costs and
interest. As long as the goods are our property, it is forbidden to sublet,
pledge or transfer them in any other way, whether or not for consideration. 6.8
MATTPARTS is entitled to execute the agreement in different phases and to
invoice the part thus executed separately. 6.9 When shipping the goods, the
additional transport costs will be calculated on the basis of the size, weight,
urgency and shipping method of the package. If the customer wishes to
receive invoices by post, an administration fee of 1.5 euros will be
charged. Article 7 Guarantees, investigation and complaints, limitation
period, retention of title 7.1 Insofar as the agreement provides a warranty, the
guarantee with regard to our customer does not go further than the provision of
new similar (parts of) goods free of charge to replace previously delivered
defective (parts of) goods, but not e.g. the installation thereof. 7.2 After the
warranty period has expired, all costs for repair or replacement, including
administration, shipping and call-out costs, will be charged to the Buyer.
7.3 The goods to be delivered by MATTPARTS meet the usual requirements and
standards that can reasonably be set at the time of delivery and for which they
are intended for normal use in Belgium. The warranty mentioned in this article
applies to items intended for use within Belgium. In the case of use outside
Belgium, the Buyer must verify whether the use is suitable for use there and
meet the conditions set for this. In that case, MATTPARTS can set other warranty
and other conditions with regard to the goods to be delivered or work to be
carried out. 7.4 The warranty referred to in paragraph 1 of this article applies
for a period of 3 months after delivery, unless the nature of the delivered
goods dictates otherwise or the parties have agreed otherwise. If the warranty
provided by MATTPARTS concerns an item that was produced by a third party, the
warranty is limited to that provided by the manufacturer of the item for it,
unless otherwise stated. 7.5 Any form of warranty will be void if a
defect has arisen as a result of or arises from improper or improper use thereof
or use after the expiration date, improper storage or maintenance thereof by the
Buyer and/or by third parties when, without written permission from MATTPARTS,
the Buyer or third parties have made or attempted to make changes to the
item, other items were attached to it that do not need to be attached to
it or if they were processed or processed in a manner other than the prescribed
one. The Buyer is also not entitled to a warranty if the defect is caused by or
is the result of circumstances beyond the control of MATTPARTS, including
weather conditions (such as extreme rainfall or temperatures) etc. 7.6 If a
defect is reported later, the Buyer is no longer entitled to repair,
replacement or indemnification. 7.7 If it is established that an item is
defective and a complaint has been made in a timely manner, MATTPARTS will
replace the defective item within a reasonable period of time after receipt
thereof or, if return is not reasonably possible, written notification regarding
the defect by the Buyer, at the discretion of MATTPARTS, or arrange for its
repair or pay substitute compensation to the Buyer for it. In case of
replacement, the Buyer is obliged to return the replaced item to MATTPARTS and
to provide ownership of it to MATTPARTS, unless MATTPARTS indicates
otherwise. 7.8 MATTPARTS reserves the rights and powers that are vested in
it under the Copyright Act and other intellectual laws and regulations.
MATTPARTS is entitled to use the knowledge gained by the execution of a contract
on its part for other purposes as well, insofar as no strictly confidential
information of the buyer is brought to the attention of third parties. 7.9
The offers, drawings, photographs, calculations, descriptions, templates and
information issued by us remain the property of MATTPARTS at all times, even if
costs have been charged for this. The aforementioned offers, provided drawings,
calculations, descriptions, molds and information may not be communicated to
third parties without written permission from MATTPARTS. Article
8 Liability 8.1 We "Mattparts", as well as our suppliers, can only be held
liable as provided for in this article. We are only liable in the event of
our own fraud or intentional error, not e.g. in the event of gross
negligence. We are not liable to the customer and/or third parties for
defects in delivered goods, except as provided for in articles 6.7 and
7.1. We are in no way obliged to compensate for indirect or consequential
damage (such as but not limited to loss of profit, personnel costs, loss of
opportunity, complaints or claims from third parties), economic damage, physical
damage, damage to goods of the customer and/or of third parties for goods sold,
rented or possibly given on sight. Delivery of goods is always at the risk and
expense of the customer. In any case, the customer must provide the necessary
import and payment permits. However, the customer is not released from his
contractual obligations if he cannot obtain these documents (in time). In the
event of liability, we are obliged to pay compensation at most up to the amount
invoiced by us. 8.2 The buyer indemnifies MATTPARTS against any claims from
third parties, who suffer damage in connection with the execution of the
agreement and the cause of which is attributable to others than MATTPARTS. If
MATTPARTS is sued by third parties on this basis, the buyer is obliged to assist
MATTPARTS both out of court and in court and to immediately do everything that
may be expected of him in that case. If the buyer fails to take adequate
measures, MATTPARTS is entitled, without notice of default, to do so itself. All
costs and damage on the part of MATTPARTS and third parties arising as a result,
are entirely at the expense and risk of the buyer. 8.3 Goods wrongly
returned to MATTPARTS by means of a signed order, remain at the disposal and at
the risk of the Buyer, any transport, transport and/or storage costs are for his
account. 8.4 Installation Suggestions: Any installation suggestions and
material recommendations we make are based on the parameters and individual
terms specified by the customer. It always requires practical tests on the
customer's premises before implementation. Due to the wide range of
possible uses of our products, we are not liable for the accuracy of the
recommendations in individual circumstances unless we have guaranteed it in
writing. Suggestions for installation are our intellectual property and should
not be passed on to third parties. Article 9. Brand Names/Product
References/Descriptions 9.1 Brand names such as Cat®, Caterpillar®, John Deere®,
Komatsu®, Volvo®, Hitachi®, Doosan®, JCB®, Hyundai® and other names mentioned
are registered trademarks of their respective original equipment manufacturers
(OEM). At Mattparts, we are not associated with or recognized by these
manufacturers. All brand names, descriptions, type numbers and symbols on our
website, webshop or other expressions are used for reference only, to indicate
the suitability of parts. Our parts are not original parts (OEM), unless
explicitly stated otherwise. Cat® and Caterpillar® are registered
trademarks of Caterpillar Inc.
10. Applicable law and disputes 10.1 All
our agreements are governed by Belgian law. Any disputes arising in the context
of this agreement can only be brought before the courts of the district of
Turnhout. 10.2. Information on alternative dispute resolution can be found via
this link: http//ec.europa.eu/odc/, but we reserve the right to submit disputes
exclusively to the courts of the district of
Turnhout.
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Privacy Policy Mattparts bv Veldenberstraat 73B 5 - 2330 Merksplas -
Belgium Tel. +32 3 369 70 20 info@mattparts.be
MATTPARTS BV will
guarantee the privacy of all users of its site and of all its relations and we
will at all times treat the personal information you provide to us
confidentially. This privacy policy is not a contract between you
and us or any other party involved, and is not intended to create any legal
rights. The purpose of this privacy statement is only to inform you about how we
process personal data. Use of our services: When you use
one of our services, we ask you to provide us with your personal data.
This data is used to perform the service. The company data is stored on
secure servers of Mattparts bvba or those of a third party. We will not
combine this data with other personal data that we have. MATTPARTS
BV will not sell your personal data to third parties and will only make it
available to third parties who are involved in the execution of your order. Our
employees and third parties engaged by us are obliged to respect the
confidentiality of your data. Under no circumstances do we share your
personal data with third parties for marketing
purposes. MATTPARTS BV uses the collected data to provide the
following services: Your personal data is processed by Mattparts BVBA, for
supplier/customer management on the basis of the contractual relationship as a
result of quotation, information requests, orders or purchases and for direct
marketing (via our newsletter with information regarding our company, products
and services, our actions and promotions) on the basis of our legitimate
interest to do business. What data is stored: Company name,
surname and first name, position, gender, language, VAT number, e-mail address,
telephone number, address, and payment details, fax number, web
address. We may use your e-mail address to provide you with
information about the development of our website, about our company and about
our special offers and promotions. If you do not appreciate this, you can
let us know at any time by emailing info@mattparts.be. We will no longer
send you offers and promotions. If you opt for specific services or
communications, e.g. a newsletter, you can cancel your subscription at any
time. If you decide to unsubscribe from a service or a communication, we
will delete your data as soon as possible. Website/shop: You can
request a login and enter your username and password so that you do not have to
enter your name and address, telephone number, e-mail address, delivery and
payment details, with every new order. In order to make shopping and the process
of requesting a quote at MATTPARTS BV as pleasant as possible, we store your
personal data and the data related to your order or request for a quote and the
use of our services with your permission. Data about the
use of our site and the feedback we receive from our visitors help us to further
develop and improve our site. If you decide to write a review, you can choose
whether to add your name or other personal information. We are curious about the
opinions of our visitors, but reserve the right not to publish contributions
that do not comply with our site conditions. If you respond to a promotion
or newsletters, we ask for your name, address and e-mail address. We use this
data to carry out the promotion and to measure the response to our marketing
campaigns. MATTPARTS BV does not make automated decisions based on
your data, and does not proceed with profiling. The processing of your personal
data has no interest and consequences other than those indicated when you
provide us with your data. The Website may contain links to
other sites. MATTPARTS BV cannot guarantee that these websites comply with a
privacy policy in accordance with the applicable regulations. It is recommended
that you check this yourself by consulting the privacy clauses that appear on
such websites. By using our website / webshop and our services, you indicate
that you accept the privacy policy. Cookies are small
pieces of information that are stored on your computer by your browser.
MATTPARTS BV uses these cookies to recognize you on your next visit. These
Cookies allow us to collect information about the use of our services and to
improve and adapt them to the wishes of our visitors. By visiting and/or using
the Website, you agree to the use of cookies in accordance with this policy. We
reserve the right to amend this policy from time to time. It is recommended to
regularly check this policy for changes. If you do not agree to any of the
changes, please stop using the Websites. If you continue to use the Website, you
automatically agree to the changes. Our cookies provide information
related to personal identification. You can also set your browser so that you do
not receive cookies while shopping at MATTPARTS BV. Security:
MATTPARTS BV uses appropriate technologies and security precautions to protect
your personal data against unauthorized access, misuse, disclosure, loss and
destruction. To ensure the confidentiality of your data, MATTPARTS BV also uses
professional firewalls and security passwords. However, you should make sure
that the computer you are using is adequately protected against malicious
software such as Trojans and viruses. Sending certain data, such as
e-mails, personal data and the like to MATTPARTS BV is always at your own risk.
MATTPARTS BV tries to ensure that the transfer of this data takes place in a
secure manner, but is in no way liable for any damage that would result from the
loss of certain data and/or from the interception of this data by a third party.
It is necessary to install the necessary software for this purpose and to always
be careful with the use and communication of your personal
data. Inspection, correction, deletion and objection:
You have the right to view, correct or delete your personal data. You can
request a copy of the data that MATTPARTS BV processes from you. If you
have grounds to do so, you can also object to the use of your data.
In case of any misuse of your data, you can contact the Privacy Commission
www.privacycommission.be (Drukpersstraat 35 - 1000 Brussels). In
case a change to our Privacy Policy is necessary, you will always find the most
recent information on this page. Our general terms and conditions can also
be found on this webshop/website If you have any questions about the Privacy
Policy of MATTPARTS BV, please contact us. Our customer service will be happy to
help you.
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